• In case of a wrong or defective product, a complaint has to be raised with us within 24 hours product delivery
• Replacement or refund is possible if the picture of the wrong or defective product during unboxing is sent to us
• For example: In case a broken Vase is received, Aravalii will either replace the product or otherwise provide a refund for the product
Please call our Customer Care at +91 9873460000 during 10:00 AM to 6:00 PM Monday to Friday or write to us at cc@aravalii.com
Aravalii doesn’t guarantee Refund / Replacement
• If product is delivered at a wrong address due to Recipient’s error
• If product is misplaced / not received by the Recipient’s due to unavailability
• If product is tampered by the Recipient